1) Under what circumstances will RPM issue a refund?

RPM will issue a refund for a product with a manufacturer's defect.  It is solely at the discretion of RPM to determine if a product is defective.

 

2) How long does it take to receive my order?

Most orders are filled and shipped within 24 hours.  Items are shipped via USPS and can take from 2-10 days to arrive once shipped.